Dear Sunny-Net Valued Customers,
First of All, thank you for choosing Sunny-Net as your Internet Service Provider.
For our customers using credit cards as the current payment method, we would like to, kindly, ask for your cooperation. If you've already provided us with your Card Verification Code, you can ignore this.
There has been changes made in the Japanese regulation for credit card information management. So, as part of our effort to increase the security of our current credit card system and conforming to the new Japanese law, it is now essential to update your credit card information with the link provided in your email. As of this year, Sunny-Net will start charging and managing our credit cards through the Paygent system. This system will provide you with increased security, and a management page you can use to easily update and manage your credit card information.
There have already been ( 2 ) emails sent, in regards to this. I added both emails below, just in case you've missed them.
[Sent: December 6, 2018]
-------------------------------START OF 1ST EMAIL
Dear Sunny-Net Valued Customers:
Thank you very much for using Sunny-Net as your Internet Service Provider.
Today, we would like to inform you that there has been a change in the Japanese regulation for credit card information management. The Japanese government has amended The Instalment Sales Act (ISA), June 2018. Due to this, it will be essential to update or change the credit card information management.
For our customers using credit card as the current payment method, we would like to ask for the Card Verification Code (Security Code) of the credit card in file. Please kindly contact us at the number below or please visit our office (Okinawa / Iwakuni / Yokosuka).
Sunny-Net, LTD.
E-Mail address: sunnynetinfo@su-link.net
Tel. number: 098-983-7770
If you have any questions or concern, please let us know.
Due to this amendment of ISA, we will have to make adjustments accordingly. At a later date, we may be sending another email for you to update your credit card information. We apologize for the inconveniences and thank you very much for your cooperation.
Very Respectfully,
Sunny-Net, LTD.
Okinawa Office
Tel : 098-983-7770
-------------------------------END OF 1ST EMAIL
[From: no_reply@paygent.jp]
[Sent 1: January 8, 2019] [Sent 2: January 17, 2019] [Sent 3: January 23, 2019]
------------------------------START OF 2ND EMAIL
Thank you very much for using Sunny-Net as your Internet Service Provider.
For credit card payment customers, as previously informed, please update or change your credit card information. Please click the URL below.
まず下記URLにアクセスいただき、画面表示に従いカード情報設定のお手続きをお願いします。
※URLをクリックすると、決済システム提供会社（株式会社ペイジェント）のカード情報設定画面が表示されます。
また、URLの有効期限は 2019年01月13日 となります。
*** Please NOTE that this URL is only valid for 5 days from today. We are scheduled to charge our fees on Jan 29th, therefore, please ensure to update by Jan 28, 2019.
If you have any questions or concern, please kindly contact us at the number below.
*******お問い合わせ先*******
Sunny-Net, Ltd.
E-mail sunnynetinfo@su-link.net
Tel. 098-983-7770
------------------------------END OF 2ND EMAIL
***Please update or change your credit card information by following the URL provided in your 2nd email. This will take you to the credit card entry screen of Paygent Co. Ltd. (Our Third Party Collection Agency).
**Below is an image of the Credit Card Registration page.
*We are scheduled to make the first credit card payment of this year on the 29th. So, please ensure that your credit card information has been updated by the 28th of January, 2019.
*Please NOTE the expiration date in the top-right corner. If it's expired, please contact us to generate a new personal link for you.
If you have any questions or concerns, please contact us at the number or email provided below.
Sunny-Net, Ltd.
Email Address: sunnynetinfo@su-link.net
Phone Number: 098-983-7770